{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across the United States on orders of USD 60 or more; a flat USD 22 delivery charge applies below that. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days.",
    "content": "Shipping and delivery Last updated 6 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Where we deliver We deliver across the United States. Delivery times are the same wherever you are: 5 to 7 days once your order has been handled. Our checkout will accept an address outside the United States. If you are ordering from abroad, email theteam@concretepavermolds.com before you buy so we can confirm what we can do and what it will cost. What delivery costs Delivery is free on orders of $60 or more. Below that, a flat $22 charge applies. The charge is shown in your cart before you pay, so there is no surprise at the checkout. We do not currently offer an express or next-day option. Every order goes by the same tracked service. Sales tax No sales tax is added at the checkout. The price on the product page is the price you pay for the goods. How long it takes Orders are handled and packed within 24 to 48 hours. Delivery then takes 5 to 7 days. Allow about a week from placing your order to it arriving. Molds are bulky and heavy for their size, and a large order of edging can take the upper end of that range. Tracking Every order is tracked. You will get an email with a tracking number once your order has actually shipped, which is normally 24 to 48 hours after you order. We do not receive a tracking code before the parcel is collected, so there is nothing to send you sooner than that. Once you have the number you can follow the parcel on our Track Your Parcel page. Separate parcels Items in one order may be sent in more than one parcel and may arrive on different days. If part of an order has arrived and you are unsure about the rest, email us and we will check it. Questions before you order If you need an order by a particular date, email theteam@concretepavermolds.com before you buy and we will tell you honestly whether it is achievable.",
    "url": "https://concretepavermolds.com/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "This shop accepts change-of-mind returns for 15 days from purchase under its own published policy: original packaging, proof of purchase, refund processed 24 to 48 hours after the return arrives. Your rights over faulty or misdescribed goods under state and federal law apply to everything sold here and are unaffected.",
    "content": "Refunds and returns Last updated 6 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. If something is wrong with your order Tell us straight away at theteam@concretepavermolds.com . If the item is faulty, arrived damaged, is missing parts, is not what you ordered or does not do what the maker says it does, we refund or exchange it and none of the charges below apply to you. That is your right and nothing on this page takes it away. Cancelling an order An order can be cancelled at any time until it ships. Most orders ship within 24 hours, so contact us within 12 hours if you need to change or cancel. A 12.5% service and processing fee applies on cancellations. Once packing and shipping have started, an order cannot be cancelled and the returns process below applies instead. Changed your mind You can return a product within 15 days of buying it. For a change-of-mind return, which includes finding a better price, deciding you no longer need it, or ordering the wrong item: A non-refundable $29 per order covers the original packing and handling. Return postage to the warehouse the parcel came from is yours to pay. What we need to accept a return The product was bought within the last 15 days. It is in its original packaging. You have the receipt, order confirmation or other proof of purchase from this website. We cannot accept returns of anything bought from a third-party retailer. How to start a return Email theteam@concretepavermolds.com with your order number and what you would like to do. We will tell you where to send it. Getting your money back Refunds are processed 24 to 48 hours after the returned item reaches us. The money goes back to the card or PayPal account you paid with, or we can hold it as credit against a future order if you would rather. Still not right If you are not happy with how a return has been handled, email caseresolution@customersupport.care and a different person will look at it.",
    "url": "https://concretepavermolds.com/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Concrete Mold Company USA collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy policy Last updated 6 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Who we are This website is https://concretepavermolds.com, run by Concrete Mold Company USA, a division of Caruso Consulting Co Ltd. Our administration office is 700 SW Fifth Ave, Portland, Oregon 97204, United States. What we collect, and why When you order: your name, email address, shipping address and phone number. We need these to take the order, ship it and tell you where it is. When you use the contact form: your name, email address and your message, so we can answer you. When you browse: standard analytics about which pages are visited, described below. Card details We never see or store your card number. Payment is taken by Stripe or PayPal on their own systems, and we receive only a confirmation that the payment succeeded, the amount, and the last four digits of the card. Who processes your data Stripe and PayPal for payment. Resend for order confirmation and shipping emails. Vercel , which hosts this site. Google Analytics 4 and Google Ads , for traffic measurement and advertising. The courier that carries your parcel, which needs your name, address and phone number. We do not sell your data and we do not share it with anyone else. Cookies Two kinds. The cart remembers what you put in it, which is stored in your own browser and never sent to us. Analytics and advertising cookies are set only if you accept them in the cookie banner, and you can change your mind at any time using the cookie settings link in the footer. More detail is on the cookie policy . How long we keep it Order records: seven years, because tax and accounting rules require it. Contact form messages: two years. Analytics: as configured in Google Analytics, currently 14 months. Your choices Email theteam@concretepavermolds.com to ask for a copy of what we hold about you, to correct it, or to have it deleted. We will do it, apart from records we are legally required to keep. If you are in California, the CCPA gives you these rights explicitly and we honour them for everyone regardless of where you live. Children This store is not aimed at children and we do not knowingly collect data from anyone under 13.",
    "url": "https://concretepavermolds.com/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Concrete Mold Company USA.",
    "content": "Billing terms and conditions Last updated 6 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Definitions The seller is the owner of this website, Concrete Mold Company USA, a division of Caruso Consulting Co Ltd. The buyer is the person or organisation placing the order. Goods are the products the buyer has ordered. Payment All payments are due when the order is placed. If a payment is not received or the payment method is declined, the order is not placed and nothing ships. We accept Visa, Mastercard, American Express and Discover through Stripe, and PayPal. Prices Every price on this site is in US dollars. No sales tax is added at the checkout. Shipping Shipping is paid by the buyer at the rate calculated at the checkout. Free shipping applies to orders shipped within the United States; an order shipped outside the United States is charged for shipping. If an item is lost in transit, we refund the item and the shipping. Our full terms are on the shipping page . Returns and refunds Returns and refunds are governed by our refunds and returns policy , which sets out the 15 day window, what you need, and what it costs. Shipping charges on a returned item are the buyer's responsibility unless the item was faulty, damaged, wrongly sent or not as described. Cancellation An order can be cancelled until it ships. See the refunds and returns policy for how, and for the cancellation fee. Complaints Send complaints to theteam@concretepavermolds.com . Every case is looked at individually and we will come back to you. If you are not satisfied with the answer, email caseresolution@customersupport.care and a different person will review it. Your rights Nothing on this page or anywhere on this site takes away a right you have under federal or state consumer law, including the implied warranty of merchantability where your state provides one, and the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule on shipping times and refunds. Governing law These terms are governed by the law of the state in which the buyer resides, and nothing here requires you to bring a claim anywhere other than where you live. Changes These terms can change. The version on this page when you place your order is the one that applies to it. Placing an order means you agree to them.",
    "url": "https://concretepavermolds.com/terms-and-conditions/"
  }
}